The Only Real Tennis Specialist

FAQ's

When your orders has been successfully placed and confirmed, you will be redirected to order confirmation page. You will also receive an email confirming your order.

Yes, to place an order on our website, you are required to have an account. Creating an account is easy and allows for a more personalized shopping experience. Rest assured that your account information is kept secure.

Yes, we guarantee that all the products available on our website are 100% genuine. We source our products directly from the brands or their authorized distributors.

We accept major Credit Cards (Visa, MasterCard, American Express), Debit Cards, Net Banking, EMI, Cash on Delivery, UPI, Wallets etc.

Yes, our website uses industry-standard SSL encryption to protect your personal information during the checkout process.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can also track the status of your order by visiting My Orders section under My Account.

Please visit our "Returns and Cancellation" policy page for detailed information on our return policy.

No, we do not ship outside India. However you can view the website and make purchases by entering an Indian shipping address.

You can reach our customer support team through the "Contact Us" page on our website or by calling us at +91 9502517700 or by emailing support@tennisoutlet.in.

Yes, you can cancel your order once placed. The payment is promptly refunded back to your account.

Yes, you can change the shipping address before the products are dispatched. Please note you cannot change the address once the order is shipped.

If an item is out of stock, you can sign up for email notifications to be informed when it becomes available again.

We make every effort to display product colors accurately, but variations may occur due to monitor settings. Please refer to product descriptions for more details.

During checkout, you will find a field to enter your coupon code. Enter the code and click "Apply" to see the adjusted total.

Yes, we offer electronic gift cards in various denominations. You can find them on our website under the "Gift Cards" section.

Our shipping policy includes information on processing times, shipping rates, and estimated delivery times. Please refer to our "Shipping Policy” page for details.

Yes, we offer gift wrapping services at an additional cost. You can send us an email to support@tennisoutlet.in after placing order to request for gift wrapping.

Yes, we offer wholesale discounts for bulk purchases. Send us an email to support@tennisoutlet.in and you will be connected to our sales team.

In the rare event of lost or damaged packages, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue.

Yes, we have a loyalty program that rewards customers for their repeat purchases. Visit our "Rewards Program" page for more information.

You can unsubscribe from our newsletter by clicking the "Unsubscribe" link at the bottom of any newsletter email.

We take customer privacy seriously and have implemented security measures. Review our "Privacy Policy" for detailed information on how we protect your data.